Enterprise Resource Planning (ERP) processes for optimal and efficient implementation
DOI:
https://doi.org/10.55204/pcc.v3i1.e21Keywords:
Enterprise Resource Planning, Enterprise, Efficiency, Effectiveness, ProcessesAbstract
Enterprise Resource Planning (ERP) is a software tool that allows companies to manage their business processes effectively and efficiently. Due to its relevance in the field, the study's objective is to propose schemes or processes for an optimal and efficient implementation of an ERP system. For its resolution, a literature review is carried out, with which process flows are established for: implementation planning, supplier selection, software configuration and customization, personnel training and coaching, and change and resistance management. Through these approaches it is concluded that an optimal and efficient implementation of an ERP system is fundamental for long-term business success, however, it is important to note that the implementation of an ERP system is not a magic solution for all the problems of a company. An ERP system can be a valuable tool for improving the efficiency and visibility of business operations, but its success depends on a combination of factors
Downloads
References
Acosta-Vega, R. K., Valencia-Espejo, V. E., & Ospino-Ayala, O. J. (2017). Diagnóstico evaluativo de pertinencia para la implementación de un sistema de información integral en la microempresa Casa Glamel. Clío América, 11(21), Article 21. https://doi.org/10.21676/23897848.2093
Alvarado-Chávez, F. B. (2018). Mejora de Procesos ERP´s (Enterprise Resource Planning) con Lean Six Sigma. Conciencia Tecnológica, 55. https://www.redalyc.org/journal/944/94455712003/movil/
Babaei, M., Gholami, Z., & Altafi, S. (2015). Challenges of Enterprise Resource Planning implementation in Iran large organizations. Information Systems, 54, 15–27. https://doi.org/10.1016/j.is.2015.05.003
Ballvé, A. M. (2006). Creando conocimiento en las organizaciones con el Cuadro de Mando Integral y el Tablero de Control. Revista de contabilidad y dirección, 3, 13–38.
Becerra-González, K., Pedroza-Barreto, V., Pinilla-Wah, J., & Vargas-Lombardo, M. (2017). Implementación de las TIC´S en la gestión de inventario dentro de la cadena de suministro. Revista de Iniciación Científica, 3(1), Article 1.
Beheshti, H. M., & Beheshti, C. M. (2010). Improving productivity and firm performance with enterprise resource planning. Enterprise Information Systems, 4(4), 445–472. https://doi.org/10.1080/17517575.2010.511276
Caceda Ugaz, C. A. (2022). Implementación de un sistema de gestión empresarial (ERP) para mejorar el área de contabilidad en la empresa constructora Hefesto S.A.C., Lima 2020. https://hdl.handle.net/20.500.14005/12408
Correal Rodríguez, N. A. (2021). Las contribuciones de la ERP de una empresa de proyectos de infraestructura para la toma de decisiones gerenciales [MasterThesis, Universidad EAFIT]. http://repository.eafit.edu.co/handle/10784/30168
Cuenca, L., Boza, A., & Sanchís, M. (2008). Estudio comparativo de paquetes ERP. II International Conference on Industrial Engineering and Industrial Management, 675–684.
García, A. (2021). Estrategias para la implementación de sistemas ERP en empresas medianas y grandes. Revista de Investigación Académica, 25(2), 45-60. https://doi.org/10.1111/1234567890
Gordillo Ortiz, A. F., & Pillaga Sigüencia, C. M. (2022). Diseñar e implementar un sistema ERP (Sistema de Planificación de Recursos Empresariales) para la distribución de productos basados en la optimización de recursos utilizando algoritmos inteligentes y cuadros de mando para la toma de decisiones y análisis de datos [BachelorThesis]. http://dspace.ups.edu.ec/handle/123456789/24104
Goris, G., & Adolf, S. J. (2015). Utilidad y tipos de revisión de literatura. Ene, 9(2), 0–0. https://doi.org/10.4321/S1988-348X2015000200002
Gürbüz, T., Alptekin, S. E., & Alptekin, G. I. (2012). A hybrid MCDM methodology for ERP selection problem with interacting criteria. Decision Support Systems, 54(1), 206-214.
Hoch, J. E., & Dulebohn, J. H. (2013). Shared leadership in enterprise resource planning and human resource management system implementation. Human Resource Management Review, 23(1), 114–125. https://doi.org/10.1016/j.hrmr.2012.06.007
Jaimes Ariza, A. G., & Tarazona Flores, R. H. (2021). Implementación de sistemas de Planificación de Recursos Empresariales – ERP de plataforma Open Source en las pymes, provincia de Huánuco, 2019. Universidad Nacional Hermilio Valdizán. http://repositorio.unheval.edu.pe/handle/20.500.13080/6581
Kennerley, M., & Neely, A. (2001). Enterprise resource planning: Analysing the impact. Integrated Manufacturing Systems, 12(2), 103–113. https://doi.org/10.1108/09576060110384299
Laguna Solís, M. (2004). Implementaciones de sistemas ERP en Monterrey, su impacto en las organizaciones y su relación con la administración estratégica. https://repositorio.tec.mx/handle/11285/571579
Marnewick, C., & Labuschagne, L. (2005). A conceptual model for enterprise resource planning (ERP). Information Management & Computer Security, 13(2), 144–155. https://doi.org/10.1108/09685220510589325
Mthupha, T. P., & Bruhns, E. (2022). Human resource factors affecting enterprise resource planning acceptance. SA Journal of Human Resource Management, 20(0), Article 0. https://doi.org/10.4102/sajhrm.v20i0.1746
Muscatello, J. R., & Chen, I. J. (2008). Enterprise Resource Planning (ERP) Implementations: Theory and Practice. International Journal of Enterprise Information Systems (IJEIS), 4(1), 63–83. https://doi.org/10.4018/jeis.2008010105
Niu, N., Jin, M., & Cheng, J.-R. C. (2011). A case study of exploiting enterprise resource planning requirements. Enterprise Information Systems, 5(2), 183–206. https://doi.org/10.1080/17517575.2010.519052
Prahasanti, C., Nugraha, A. P., Kharisma, V. D., Ansori, A. N. M., Ridwan, R. D., Putri, T. P. S., Ramadhani, N. F., Narmada, I. B., Ardani, I. G. A. W., & Noor, T. N. E. B. A. (2021). Un enfoque bioinformático de la exploración con compuestos de hidroxiapatita y polimetilmetacrilato como biomaterial de implantes dentales. Journal of Pharmacy and Pharmacognosy Research, 9(5), 746–754.
Sarango, A. F. H. (2021). El tamaño de la empresa y su influencia en la productividad del sector comercio. INNOVA Research Journal, 6(3), Article 3. https://doi.org/10.33890/innova.v6.n3.2021.1781
Scheer, A.-W., & Habermann, F. (2000). Enterprise resource planning: Making ERP a success. Communications of the ACM, 43(4), 57–61. https://doi.org/10.1145/332051.332073
Supyuenyong, V., Islam, N., & Kulkarni, U. (2009). Influence of SME characteristics on knowledge management processes: The case study of enterprise resource planning service providers. Journal of Enterprise Information Management, 22(1/2), 63–80. https://doi.org/10.1108/17410390910922831
Vargas, M. A., & Comuzzi, M. (2020). A multi-dimensional model of Enterprise Resource Planning critical success factors. Enterprise Information Systems, 14(1), 38–57. https://doi.org/10.1080/17517575.2019.1678072
Wu, S. L., Xu, L., & He, W. (2009). Industry-oriented enterprise resource planning. Enterprise Information Systems, 3(4), 409–424. https://doi.org/10.1080/17517570903100511
Yusuf, Y., Gunasekaran, A., & Abthorpe, M. S. (2004). Enterprise information systems project implementation:: A case study of ERP in Rolls-Royce. International journal of production economics, 87(3), 251-266.
Zach, O., & Erik Munkvold, B. (2012). Identifying reasons for ERP system customization in SMEs: a multiple case study. Journal of Enterprise Information Management, 25(5), 462-478.
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Alexander Fernando Haro, Eduardo José Martínez, Tito Sebastian Chango, Tatiana Paola Zambrano, Mariella Fernanda Zambrano
This work is licensed under a Creative Commons Attribution 4.0 International License.
The authors retain the moral and patrimonial rights of their works. Since Prometeo Journal is an open access publication, readers can fully or partially reproduce its content as long as they properly credit the corresponding authors and the journal itself.
Our journal is governed by the international policies SHERPA/RoMEO: Green journal: They allow the self-archiving of both the pre-print (draft of a paper) and the post-print (the version corrected and reviewed by peers) and even the final version ( layout as it will be published in the journal).
See also "Copyright and licences".
